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Policies

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POLICIES
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Policies

Scheduling an appointment is your acceptance of these policies.
 
·         Due to the high demand of our services and our booking, we adhere to a 15- minute late policy: if you are running 15 minutes past your appointment it is considered a no show. If you are 7 minutes late for a “quick” service (brow/lip/chin wax/tint etc.) your appointment will result in a no show. Upon booking, we reserved that time especially for you and try to avoid conflicting with another patron’s personal time.
 
·         It's understandable that things come up but please be considerate & observe our 24 hr cancellation policy. A late arrival or last minute cancellation or no show can be the loss of opportunity & compensation. Thank you for understanding that untimely changes have a direct impact on the livelihood of our business and staff.  A twelve (12) hour notice is required for a cancellation or rescheduling. Lindsay Hill’s Beauty Bar reserves the right to charge for the full amount of scheduled service(s) should this policy be disregarded.
 
·         After one no shows or last minute cancellations, the computer will automatically revoke your ability to book online- you will have to call to make an appointment and prepay for the desired service(s).
 
·         Please arrive 5-10 minutes early. Upon arrival please have a seat outside suite 211. DO NOT KNOCK on the door to ensure peace & privacy for the guest before you.
 
·         Minors must be accompanied by an adult for all services.
 
·         If your children are still and well behaved I do not mind if they sit in on a “quick” appointment (i.e. brow wax, lip wax). However, if you are scheduled for a longer service, I cannot watch your children for you nor can they be left in the hall unattended. If anything is broken you are responsible.
 
·         Cash is preferred but checks, Visa, MasterCard, American Express and Discover are also accepted.
 
·         Payment is due at time of service(s) .
 
·         If you are pregnant or have any allergies please let us know at the time of your treatment.
 
·         Sexual advances, comments or innuendoes toward our staff will result in immediate termination of treatments and you will be responsible for full payment of service.
 
·         Return Policy: Unopened products may be returned within 10 days of purchase. Treatment series, packages and gift certificates are non-refundable.
 
·         Lindsay Hill’s Beauty Bar Gift Certificates are available for purchase, however if you use a Bella Strada Gift Card for payment a 15% charge will be added.
 
·         Online Booking: You are responsible for your email address & password. I do not have access to this information. Make sure you receive a confirmation email to ensure you have completed your booking.
 
·         As education and technologies advance menu is subject to change.
 
·         Discounts will be posted on www.lindsayhillsbeautybar.net home page as well as on “Lindsay Hill’s Beauty Bar” facebook page and emailed.
 
·         I appreciate referrals! For each new referral you get $5.00 service credit. Make sure both you and your referral tell me.
 
Scheduling an appointment is your acceptance of these policies.
 
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